This training course will enable you to facilitate with confidence and have a better understanding of learners.

Once you have achieved this unit standard you will be aware of the various methods used and techniques used for handling ‘difficult’ learners.

You will work with bodies of theory and will pay attention to learners’ meta-cognitive issues.

More specifically you will be able to:

  • Prepare the learners and the learning environment
  • Create communication and support strategies within groups to encourage dialogue, lasting networks and integration of different viewpoints.

• Relate new knowledge to prior knowledge
• Scope the intended learning intervention by clarifying goals, establishing relationships between various activities and incorporating learner needs and expectations.
• Implement the learning strategy by adapting the learning strategies for individual and/or group learning to the learning context, using open, interactive and participatory approaches to construct knowledge, supporting learner progress and effectively managing the learning process.
• Evaluate the learning process by critiquing the facilitation and learning process through reflection and making modifications to inform the planning of the facilitation of future learning interventions
• Maintain effective and efficient administrative systems

Prior Learning Requirements

A qualification or equivalent competence in an occupation in which you will practice this ETD competence.


Video of a facilitator leading a 2-day training workshop at skills programmes level.

  • A template is provided for the required Portfolio.
  • Six weeks workplace assessment – to facilitate using different methods
  • Portfolio completed within 6-8 weeks

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